FAQ

How will I know when the order has been shipped?

If you have provided an email address during checkout, you will receive an order confirmation indicating that your order is processing.  When the package ships, you will receive an email with the tracking number. 

What are the shipping costs?

Centercaps.net provides FREE SHIPPING to all 50 states.  USPS Priority shipping is available for $7.24.  International orders are $29.99 for first class mail and $49.99 for Priority mail.

Are the wheel covers new or used?

Centercaps.net sells gently used, refurbished products. All our wheel covers are quality checked and cleaned with a state of the art ultrasonic machine prior to shipment.

What is the sales tax policy?

Taxes apply only to Pennsylvania residents.  A 6% sales tax is automatically added to orders placed in Pennsylvania.  Shipping charges are non-taxable.

What is your return policy?

Items ordered from Centercaps.net can be returned for a refund or exchange within 21 days of purchase. All merchandise must be packaged in the same way that they were originally shipped to prevent any damage.  Shipping charges are the responsibility of the customer.

What is the timeline for my refund?

It typically takes 3-10 business days for us to get your package at our facility, inspect your return, process it into inventory and complete your refund. Your financial institution will credit your account within 2-5 business days.

Why doesn't Centercaps.net provide a phone number?

We reply so quickly to emails, that this gives us time to double check questions so the proper advice/selection is provided. This also keeps costs low, which are passed on to our customers. So contact us today if you don't see what you need.

Which type of payment is accepted?

All Credit Cards: Visa, MasterCard, American Express, Discover, and Paypal.